Colissimo insurance: what you are really compensated
Basic compensation, paid option and PackCover cover, compared on your parcel.
Compare on your shipment
Enter a value and a weight to compare the three scenarios.
Indicative and provisional estimate. This is neither a quote nor a contractual offer.
Price by declared value
Colissimo offers R1 up to €50, R2 up to €200, then tiered pricing up to the absolute €1,000 cap.
| Declared value | Colissimo | PackCover |
|---|---|---|
| €100 | €5.00 | €1.35 |
| €300 | €8.90 | €4.50 |
| €500 | €10.90 | €4.50 |
| €1,000 | €15.90 | €9.00 |
| €1,200 | Not covered | €10.80 |
| €2,500 | Not covered | €22.50 |
| €10,000 | Not covered | €90.00 |
Above €200, the displayed cost adds R2 at €5, the fixed €2.90 amount and €1 per insured €100 increment above €200. Rates include tax for individuals.
What La Poste does not accept in a Colissimo parcel
La Poste does not allow jewellery, precious materials or coins to be placed in a Colissimo parcel. No compensation is paid when prohibited contents are sent.
Contents prohibited from carriage cannot be insured by PackCover either. For these shipments, choose a carrier that accepts them.
Line by line
| Criterion | Colissimo | PackCover |
|---|---|---|
| Compensation basis without option | €23 per kilogram, postage included, with no parcel flat rate2 | Declared value, cover limit [to be confirmed] |
| Price of the option | R1: €3.30 for €50. R2: €5 for €200. Above that: R2, plus a fixed €2.90 and €1 per €100 increment above €200 | Tiered scale based on declared value |
| Option cap | €1,000 per parcel, an absolute maximum even when the option is paid | Declared value, cover limit [to be confirmed] |
| Valuable items | Jewellery, precious materials, coins and bearer securities are prohibited. No compensation is paid for prohibited contents | Eligibility and declared-value cover [to be confirmed] |
| Nature of the option | A liability cap, with no third-party insurer or guaranteed sum. Compensation remains limited to proven actual value | Declared-value insurance [to be confirmed] |
| Claim window | One-year limitation period domestically and six months internationally, from the day after acceptance. A claim within 30 days is recommended | Within 5 working days [to be confirmed] |
| Deductible | See the Colissimo Ad Valorem compensation terms | Based on declared value [to be confirmed] |
- Without an option, Colissimo compensates €23 per kilogram, postage included, with no parcel flat rate. A 2 kg parcel therefore gives entitlement to €46, whatever the contents are worth.
Your parcel ships with Colissimo, the protection comes from us
You keep shipping with Colissimo as usual. You arrange the cover here in a few minutes, without changing anything about your shipment.
- 1
Get an estimate, without creating an account
Enter the value of your parcel and the price appears immediately. We ask for nothing else at this stage.
- 2
Enter your Colissimo shipment
Your Colissimo tracking number, contents and destination. We check eligibility before you pay, not afterwards.
- 3
Pay and you are covered
Secure payment, certificate and invoice available right away.
Frequently asked questions about Colissimo
Does Colissimo compensate the value of my parcel?
Not without an option. Compensation is €23 per kilogram, postage included. A 2 kg parcel therefore gives entitlement to €46, whatever the contents are worth.
How much does Colissimo Ad Valorem compensation cost?
R1 covers €50 for €3.30 and R2 covers €200 for €5. Above that, the cost adds a fixed €2.90 and €1 per €100 increment above €200.
What is the Colissimo cap?
The absolute cap is €1,000 per parcel, even with the Ad Valorem option.
Can I send jewellery with Colissimo?
No. Jewellery, precious materials, coins and bearer securities cannot be inserted. No compensation is paid for prohibited contents.
How quickly must I submit a claim to Colissimo?
The limitation period is one year domestically and six months internationally, from the day after acceptance, not delivery. La Poste recommends submitting a claim within 30 days.
Is the Colissimo option insurance?
It is a liability cap, with no third-party insurer or guaranteed sum. Compensation remains limited to proven actual value.
Give every shipment the attention it deserves.
Start with a simple, no-obligation estimate.
Sources
- La Poste, Specific Terms of Sale for the Colissimo France service, article 5.2
- La Poste, Parcel Rate Notice for shipments from mainland France, applicable from 1 January 2026
- La Poste, Universal Postal Service Catalogue, applicable from 10 July 2026
Data last checked on 22 September 2026.
Carrier rates and conditions change. Check the information applying to your shipment directly with La Poste.